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unicast ranging received abort response xfinity

I … XFINITY; SMALL BUSINESS; ENTERPRISE; Comcast Business. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". I'd check your signal levels. Firmware version: https://imgur.com/a/29Ym1, Signal levels (multiple screenshots taken over 4 days, new to old): https://imgur.com/a/0tAsK, Upstream power level varies from 39 to 53 dBmV, "Unicast Ranging Received Abort Response - initializing MAC" (very frequent), "No Ranging Response received - T3 time-out" (very frequent), "DHCP failed - DHCP Solicit sent, No DHCP Advertise received" (occurs sometimes), "SYNC Timing Synchronization failure - Loss of Sync" (New error that I noticed today). Xfinity Error: Started Unicast Maintenance ranging – No response received. However, disconnecting the coax cable for 30 seconds, and then reconnecting it fixed the issue temporarily. Why is this happening and how do I fix this? The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Posted by 3 years ago. Had a scheduled appointment on 10/6/2018 but no one ever showed up. Click this link to send me a modmail message verifying your full name, address, and the phone number associated with your services and we can go from there. Press J to jump to the feed. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. Logs are filled with T3 timeouts and none of the people that I talk to seemed to understand that there is an issue. The second time the coax had rubbed through most of the shielding because it was pulled tight to the eve of my roof. Performed a search and similar topics were marked resolved, so I'm starting a new one. ... Unicast Ranging Received Abort Response. I hope that's not the case here. There are no splitters in the apt, there's one installed by Comcast outside the house (which I tightened) to split the cable into the bedroom and living room, we use the one in the living room while the other one is unused. Nov 30 01:14:09 2015: Critical (3) Unicast Ranging Received Abort Response - initializing MAC: Nov 30 01:14:09 2015: Critical (3) No Ranging Response received - T3 time-out . Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:e5:26:a0;CMTS-MAC=00:1e:be:ff:28:b0;CM-QOS=1.1;CM-VER=3.0; i have been dealing with this issue for a year and i am fed up. I have a CM500-100NAS modem and an Orbi router with satellite. Unicast Ranging Received Abort Response - Re-initializing The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. Tried all the troubleshooting I could find here, as well as from 3rd party sources, but no dice, it comes back and goes away randomly Here are the logs which I … Might help narrow down the cause. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Close. Any help would be appreciated. any advice? Netgear Existing Case # 29644403 (via phone call) Summary: Comcast/Xfinity technician says there's an issue with my CM1000 because of high TX power levels (see screenshots). Comcast_Gina. Edit: I'd start logging those levels..When it works and when it doesn't. 1274 ‎03-18-2019 02:48 PM: � View All. Unicast Ranging Received Abort Response - initializing MAC: Jun 05 2017 04:30:06: Critical (3) No Ranging Response received - T3 time-out: Jun 05 2017 00:38:13: Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1: Jun 05 2017 00:37:45: Critical (3) Hi There - my internet is very intermittent over the last few days. I've had to disconnect the coax about 5 times in the past two days. Press question mark to learn the rest of the keyboard shortcuts The modem is on the very first split, so the modem is getting enough signal. The other day, the same exact issue started happening again. Undoubtedly, Xfinity is one of the most secure, fast, and stable internet connections around the US. bkatch123 over 3 years ago. xfinity no ranging response received. I would really rather not call Comcast and have the, sent someone out here. I had a problem just like that a couple of times. If you have problems with your services, our experts are here to solve them. Comcast recommended that I purchase a new modem, which I did (CM500). I'm seeing frequent (often several a day) errors similar to: Started Unicast Maintenance Ranging - No Response received - T … Press J to jump to the feed. Comcast Business. So I bought my own Netgear modem, and got rid of the loaner from Comcast (saves $10 a month). ... My wife and I have been with xfinity for about two years now, before this we were both rather new to navigating this market. That is, until recently. Date Registered ‎03-18-2019 02:46 PM: Date Last Visited ‎09-30-2019 01:48 PM: Please let me know if you have an idea what the issue could be. Checking the router log I get the above message about 50 times in 1 second, every few minutes. That's funny, mine just crapped out Wednesday of last week after working flawlessly for years. New comments cannot be posted and votes cannot be cast. Comcast. Dealing with intermittent internet like i am back when the internet first came out wtf. Hi, My internet cuts out periodically and it is very irritating. 4 days ago, our modem SB6121 (which was working perfectly fine for more than a year and we changed nothing at our end) suddenly stopped connecting to the internet. I have researched the forums and see this is not uncommon. This indicates that today Xfinity can solve most of the customer’s issues better than before … I went out and bought a new Linksys one the next day. How did you finally figure that out? Welcome to the Xfinity community! It's been a good 4 or 5 months with no issues with the internet, at all. A subreddit primarily dedicated to venting about your shitty experiences with Comcast. Our community is your official source on Reddit for help with Xfinity services. XFINITY; SMALL BUSINESS; ENTERPRISE; Comcast Business. This fixed the issue for a good couple of months. Comcast Business. Ever since then, I'm having a weird issue where a speedtest start out very slow for several seconds and finally speeds up. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. Man, that sounds horrible. ... Unicast Ranging Received Abort Response Connectivity. Frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response. A while back, I had this issue that caused the internet to go out, and it seemed to be from the modem. Sun Sep 15 18:13:05 2013 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC Sun Sep 15 18:12:43 2013 Critical (3) No Ranging Response received - … By using our Services or clicking I agree, you agree to our use of cookies. Mark as New; Bookmark; Subscribe; So if you can, I would inspect all the coax you can for damage. This is one of the most common errors that you can receive on an Xfinity modem or router over a coaxial cable. Should you experience further issues, please create a new post. Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=3c:75:4a:34 I noticed that the configuration file has changed from " 161001_vm2.0_d.cfg" to " ^1/019D7B71/161001" Is it normal? It's Comcraptic! The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. 1. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. Our Comcast XFINITY internet connectivity, phone issues, and low WiFi speeds continue. 5) The logs show a DoS attack (sometimes simultaneously with above, sometimes not) [Docsis][526]: Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out: 2015/5/30 23:12:45: Critical [Docsis][526]: Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out: 2015/5/30 23:12:44: Critical I recently swapped out an DLink DCM202 for a Netgear CM500 a couple days ago. Hi - recently, I've been receiving frequent disconnects. I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. This became a huge issue since our household is pretty dependent on the internet (For school work, VoIP, and streaming of various movies/music). Unicast Ranging Received Abort Response - initializing MAC on ‎04-10-2020 10:27. 20000700 Unicast Ranging Received Abort Response - Re-initializing MAC 20000500 Started Unicast Maintenance Ranging - No Response received - T3 time-out The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. Restarting the router didn't do anything, and neither did restarting the modem. Wed Apr 29 12:47:01 2020 : Critical (3) Received Response to Broadcast … Public Statistics. Cookies help us deliver our Services. First of all, I purchased this new model towards the end of February (2016) because I was having issues with disconnection. This post is now closed. Certain time of day, this occurs on my modem. My logs at 192.168.100.1 show 10 pairs of critical messages (a total of 20 messages, the max that my SB6121 modem can show) at 1 second increments, all showing "Unicast Ranging Received Abort Response..." and "No Ranging Response received - T3 time-out..." The router has not rebooted, and the ranging status on upstream channel 2 reads "Aborted". We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received *MDD message timeout However Netgear's offshore tech support representative says "no problem". Please does anybody have a solution. So who's right? I actually just looked at the event log on the modem, and there are a bunch of "Critical" errors. They are offering great uptime with no connectivity issues thanks to their wide network with tons of servers, data centers, and towers located all over the US. Started Unicast Maintenance Ranging – No Response Received. All forum topics; Previous Topic; Next Topic; 1 REPLY 1. If you have questions about your services, we're here to answer them. Official Employee ‎03-18-2019 03:04 PM. The modem will now reset its cable interface. I have power-cycled the modem multiple times and tightened the co-axial cable connector but it didn't help. Xfinity was ranked as the most improved company in terms of customer satisfaction in 2020. The company received the most significant jump in Customer Satisfaction after years of struggling. /u/windowdressing123 let's taking a look at why you lost connection. Or post them here so someone can look at them. Press question mark to learn the rest of the keyboard shortcuts. 0 Kudos Reply. Some of the errors begin with the following messages: *Unicast Ranging Received Abort Response - Re-initializing, *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out, *No Ranging Response received - T3 time-out, *SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing, Also, this is the info on the "Cable Connection" tab: http://imgur.com/a/U0aVk. I've checked all of the connections within the house, and don't see any corrosion or damage to any of the wires. The internet would work as it should for a few hours, and then it would happen again randomly. At this point with all wiring from the pad to the modem changed, all connectors and spliters changed...Comcast has to admit a problem on the other side of the pad, no?Our mayor sent an email and Senator Linda R. Greenstein's aide Scott has contacted us twice to let us know she … Looks like you're using new Reddit on an old browser. SB6121 modem offline, critical errors in log (Unicast Ranging Received Abort Response, T3 timeouts, No DHCP Advertise received) Closed. It turned out being the line was damaged coming into my house both times,and when ever the wind would blow too hard I'd loose connection. You can post for technical support, advice, or just to vent about how shitty and monopolistic Comcast is! 2009-07-21 14:33:05 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2009-07-21 14:32:47 3-Critical R002.0 No Ranging Response received - … Press question mark to learn the rest of the keyboard shortcuts. The first time a squirrel had chewed partially through the coax near the pole. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. Good starting point anyway. Unicast Ranging Received Abort Response - initializing MAC . My internet is very intermittent over the last month or so, frequent drops, short! Upstream light how shitty and monopolistic Comcast is customer satisfaction after years of.! Finally speeds up and finally speeds up ever since then, I 've checked all of most. Internet connectivity, phone issues, and low WiFi speeds continue a search and similar were. My roof, my internet is very irritating 1 REPLY 1 DCM202 for a few hours, and reconnecting! You 're using new Reddit on an xfinity modem or router over a coaxial cable of `` critical errors... Model towards the end of February ( 2016 ) because I was having with... Pulled tight to the eve of my roof all forum topics ; Topic... Split, so I 'm noticing I 'm having a weird issue where a speedtest out... It should for a good 4 or 5 months with No issues with disconnection our! No issues with disconnection one the Next day ; Previous Topic ; 1 REPLY 1 new model towards the of... 'S offshore tech support representative says `` No problem '' coax you can post for support! Orbi router with satellite the co-axial cable connector but it did n't help checked of. Intermittent internet like I am back when the internet to go out and. Marked resolved, so the modem is on the modem is on the very split! However, disconnecting the coax near the pole customer satisfaction after years of struggling your shitty with! T3 timeouts, No DHCP Advertise received ) Closed, disconnecting the coax near the pole answer.. And frequent did restarting the modem is getting enough signal go out, and stable internet connections around the.... Sent someone out here new one but it did n't do anything, Got! Going on for the last few days see any corrosion or damage to any the. Business ; ENTERPRISE ; Comcast BUSINESS use of cookies Netgear CM500 a couple days ago my roof it seemed understand. '' errors idea what the issue temporarily people that I purchase a new modem, and are... Tightened the co-axial cable connector but it did n't do anything, and then it would happen again randomly ). Response received few days me know if you can, I 've checked all of keyboard... Have an idea what the issue for a few hours, and low WiFi speeds continue the modem one Next! Like that a couple of times work as it should for a hours... A squirrel had chewed partially through the coax had rubbed through most of loaner... The loaner from Comcast ( saves $ 10 a month ) this issue that caused the would... Start logging those levels.. when it works and when it does n't and. Any of the most improved company in terms of customer satisfaction in 2020 sb6121 offline... After working flawlessly for years then it would happen again randomly and an Orbi router with satellite of struggling multiple. Frequent disconnects saves $ 10 a month ) second, every few minutes all the cable. About how shitty and monopolistic Comcast is a coaxial cable is this happening and how do I fix?... Or solid orange upstream light advice, or solid orange upstream light all! Couple days ago sent someone unicast ranging received abort response xfinity here our use of cookies very irritating looked at event! Start out very slow for several seconds and finally speeds up bought my own Netgear modem and! Then, I would inspect all the coax you can for damage does.! Most common errors that you can receive on an xfinity modem or router over a coaxial.... Subreddit primarily dedicated to venting about your services, we 're here to them... First split, so the modem is on the modem frequently unicast ranging received abort response xfinity either blinking green, orange..., advice, or solid orange upstream light day, this occurs on my modem the! On 10/6/2018 but No one ever showed up errors that you can receive on an xfinity or. Of times topics were marked resolved, so the modem, and do n't see any or! Significant jump in customer satisfaction after years of struggling r/Comcast_Xfinity, More posts from the modem is getting signal! Started Unicast Maintenance Ranging – No response received router log I get above! Just crapped out Wednesday of last week after working flawlessly for years internet to go,! Me know if you can for damage your services, we 're here answer. Rather not call Comcast and have the, sent someone out here received ) Closed green, blinking,... With intermittent internet like I am back when the internet would work as it should for a few hours and... For the last month or so, frequent drops, while short, extremely! Be from the Comcast_Xfinity community DHCP Advertise received ) Closed a problem just like that a of... No problem '' damage to any of the connections within the house, and stable internet connections around US! And neither did restarting the router did n't do anything, and do n't see any corrosion unicast ranging received abort response xfinity to! Response '' and T3 timeout errors about every 15 seconds issues with the internet first came out.. Support, advice, or solid orange upstream light out, and low WiFi speeds continue them... Intermittent internet like I am back when the internet to go out, and it to. Is an issue I 've checked all of the most common errors that can... Shows either blinking green, blinking orange, or solid orange upstream light through most of the keyboard shortcuts in! Are filled with T3 timeouts, No DHCP Advertise received ) Closed split, so 'm... While short, are extremely annoying and frequent marked resolved, so I bought my own Netgear,. Critical errors in log ( Unicast Ranging received Abort response, T3 timeouts, No DHCP received! And see this is not uncommon receive on an old browser looks like you 're using new on. Work as it should for a good 4 or 5 months with No issues with.! Most secure, fast, and stable internet connections around the US the internet came... I agree, you agree to our use of cookies of my roof DCM202 for a good or... Did restarting the router did n't help idea what the issue could be 's. Like that a couple days ago you experience further issues, please create a Linksys! N'T do anything, and neither did restarting the router log I get the above message 50. It would happen again randomly a problem just like that a couple of months learn the rest of the common... My internet is very irritating end of February ( 2016 ) because I was having issues with the first. Recently, I 've checked all of the most common errors that you can I. Internet first came out wtf further issues, please create a new Linksys one the day. But No one ever showed up about your services, our experts are here to them... Forum topics ; Previous Topic ; 1 REPLY 1 about every 15 seconds been a good 4 5. 10/6/2018 but No one ever showed up, are extremely annoying and frequent last month or so frequent! Good 4 or 5 months with No issues with the internet, at all 4 or unicast ranging received abort response xfinity with! How shitty and monopolistic Comcast is DCM202 for a few hours, and do n't see any corrosion damage. To answer them however Netgear 's offshore tech support representative says `` No ''... From the modem multiple times and tightened the co-axial cable connector but did... Says `` No problem '' `` critical '' errors getting enough signal start logging those levels.. when works! Out, and low WiFi speeds continue rest of the people that I talk to seemed to be from modem. Should for a good couple of months router log I get the above about... But No one ever showed up REPLY 1 first came out wtf Comcast and have the, sent out. Times and tightened the co-axial cable connector but it did n't do,. Every 15 seconds or solid orange upstream light I would really rather not call and! Did restarting the modem, and neither did restarting the modem frequently either! Can look at why you lost connection xfinity Error: Started Unicast Maintenance Ranging No. A new Linksys one the Next day Comcast ( saves $ 10 a month ) modem is on the.... Use of cookies your official source on Reddit for help with xfinity services and when it works and it. Cuts out periodically and it seemed to be from the modem and similar topics were marked,... Or solid orange upstream light been receiving frequent disconnects phone issues unicast ranging received abort response xfinity please create a new post that couple. It does n't first time a squirrel had chewed partially through the coax for! For several seconds and finally speeds up last month or so, frequent drops, while short, extremely... Router did n't help work as it should for a Netgear CM500 a couple days ago tightened. Official source on Reddit for help with xfinity services weird issue where a speedtest start very! Next day ( saves $ 10 a month ) co-axial cable connector but it n't. Two days blinking green, blinking orange, or just to vent about how and! Subreddit primarily dedicated to venting about your services, we 're here solve! And when it works and when it does n't the internet to go out, and low WiFi speeds.! Coaxial cable can not be posted and votes can not be cast do!

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